PRIVACY POLICY
Last Updated: March 16, 2024 | Effective Date: March 16, 2024
Table of Contents
1. Introduction
Welcome to Myndworx Asylum ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Myndworx Asylum operates several distinct platforms, each with unique offerings:
- Main Portal - Our central gateway connecting all Myndworx initiatives
- Cindervail Dragon Registry - A whimsical registry for dragon egg lineage tracking
- Handmade Treasures - An artisan marketplace for handcrafted goods
- Software Forge - Software development and open-source projects
- Parrot Project - Community-driven environmental IoT monitoring
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when using our services:
- Contact Form Submissions: Full name, email address, subject, and message content
- Dragon Registry Submissions: Egg designations, lineage information, location data, and observations
- Curiosities in Resin Purchases: Name, email, shipping address, billing address, phone number (for shipping carriers)
- Parrot Project Participation: Name, email, location of sensor deployment, and device configuration data
- Newsletter Subscriptions: Email address
2.2 Payment Information
We do not store your complete payment card information on our servers. When you make a purchase through any of our shops (Curiosities in Resin, Curiosities in Light, or the Fabrication Facility), payment processing is handled securely by Square. Square may collect:
- Credit/debit card number, expiration date, and security code
- Billing address
- Transaction verification data
We may retain the following payment-related information:
- Last four digits of your payment card for receipt purposes
- Transaction ID and payment status
- Order history and purchase details
For complete details on how Square handles your payment data, please refer to:
2.2 Automatically Collected Information
When you visit our websites, we may automatically collect certain information:
- IP address and approximate geographic location
- Browser type, version, and language preferences
- Operating system and device type
- Pages visited, time spent on pages, and navigation patterns
- Referring website addresses
- Date and time of visits
2.3 IoT Sensor Data (Parrot Project)
Through the Parrot Project, we collect environmental monitoring data:
- Temperature, humidity, and air quality measurements
- UV index and soil moisture readings
- GPS coordinates of sensor deployments
- Device operational status and battery levels
Open Data Commitment
All environmental data collected by the Parrot Project is published as open data and available to the public. Personal information of node hosts is never shared without explicit consent.
3. How We Use Your Information
We use collected information for the following purposes:
3.1 Service Delivery
- Processing and responding to contact form submissions
- Managing dragon egg registrations and lineage tracking
- Processing orders in the Handmade Store
- Managing Parrot Project node deployments
- Sending newsletters and service updates
3.2 Improvement & Analytics
- Analyzing website usage to improve user experience
- Identifying and fixing technical issues
- Understanding how visitors interact with our content
- Environmental research and climate monitoring (Parrot Project)
3.3 Security & Legal
- Protecting against unauthorized access and fraud
- Enforcing our Terms of Service
- Complying with legal obligations
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access
- You have the right to request a copy of the personal information we hold about you.
- Correction
- You may request correction of inaccurate or incomplete personal information.
- Deletion
- You may request deletion of your personal information, subject to certain exceptions.
- Objection
- You may object to certain processing of your personal information.
- Portability
- You may request transfer of your personal information in a machine-readable format.
- Withdrawal of Consent
- Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at info@myndworx.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
Important Notice
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form data: Retained for 3 years for record-keeping purposes
- Dragon Registry records: Retained indefinitely as part of historical documentation
- Store transaction records: Retained for 7 years as required by tax regulations
- Newsletter subscriptions: Retained until unsubscription
- IoT sensor data: Retained indefinitely as open environmental data
- Analytics data: Retained for 26 months
9. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
Parents or guardians who believe their child has provided us with personal information should contact us at info@myndworx.com.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers:
- We use standard contractual clauses where required
- We select service providers with adequate data protection practices
- We comply with applicable data transfer regulations including GDPR and Australian Privacy Principles
11. Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
For significant changes, we may provide additional notice through:
- Email notification (for registered users)
- Notice on our website homepage
- Social media announcements
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Data Protection Officer
Myndworx Asylum
Email: info@myndworx.com
Subject Line: "Privacy Inquiry"
We will respond to all legitimate requests within 30 days.